Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Response Guarantee

  • Each ticket that you post to the technical assistance Dept will be handled within about 60 mins. The popular requests are going to be addressed instantly. Nonetheless, if the service question you have sent calls for the assistance of a certified admin technician, we are going to send the ticket to him and will notify you about the hold–off.

  • Top quality support service

  • Expert Technical Help Service

  • We’ll be working for you 24 hours a day to supply advices and customer support and to assist you with any trouble that you might encounter while supervising your virtual server. We can aid you with all pre–installed programs, plus your Operating System, server administration panel (in accordance with the VPS type) and the Website Control Panel created entirely by us.

  • Intuitive help center

  • An Educational Help Section

  • A descriptive and regularly updated collection of articles is built into our custom–built Website Control Panel. It offers quick tips about how to execute all the standard site managing duties. The Help section includes extensive how to articles and reviews and step by step video lessons. You can access the Help area by hitting the Help or Video buttons in the right side of each Control Panel section.