1 hour ticket response
Our team of customer service technicians is devoted to offering fast answers to all your queries. We’ll examine your ticket the moment it has been delivered and will respond back to you with a solution within maximum 60 minutes after the client support ticket submission. As a matter of fact, our average trouble ticket response time is twenty minutes.
A Premium Tech Support Service
Each member of our client support staff has lots of years of experience in the shared web hosting service arena and the vast majority of them have been with us for at least 5 years. They all are eager to respond to all your queries in the most efficient way possible.
A User–Friendly Help Center
Built into the Website Control Panel is an intuitive Help Center, which features a variety of information sources. You can search through a regularly updated knowledge base featuring web hosting account management articles and web site management articles, watch our step–by–step video tutorials or have a glance at the F.A.Q. repository.