Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • In the Website Control Panel you’ll find an in–depth Help Center section featuring multiple how–to articles and frequently asked questions. They are compiled by our support team of expert techs. Simply type in your question and our smart software will provide you with the most appropriate answer.

  • Top quality support service
  • Instructional Video Clips

  • We have compiled a collection of step–by–step video tutorials that visually display how to sort out a typical problem related to your shared web hosting service account. You will find the training videos in the Help Center section.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24x7 help desk support service and a one–hour support ticket response time guarantee. Our practiced technicians will be available 7 days a week to attend to your inquiries and to take care of any issue that you could possibly come across. Just send a tech support request from the Help Center and we will reply immediately.