A 99.9% Server Uptime
The advantage of creating your own shared web hosting platform is that you don’t have to be worried about compatibility – you set up a specific set of software tools in such a way as to be compatible with a particular set of hardware parts. The result is something a lot more stable and dependable, since there are fewer possible chances of failure. We have built our cloud hosting system atop tried and trusted hardware elements plus a strongly tweaked version of Security–Enhanced Linux in order to create a fully secure home for all your sites.
Because of this, with all our shared web hosting service packages we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
If you wish to provide an enterprise–level web hosting service, you can barely trust the default network configuration in a datacenter. We have built our own custom network to ensure the best connection speed with the outside world.
And because of this, regardless of which data center facilities you opt for: our US based data center, our UK based data center, in our FI based data center, in our East Europe based data center or our AU based data center, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done our best to minimize all potential risks with our cloud hosting packages and despite the fact that our company offers premium–quality customer support, there are cases when the customer simply isn’t pleased with what we have to offer. Or he wants to migrate to a more robust hosting solution, such as a VPS server or even a dedicated server.
That’s why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t completely satisfied, we will give you a full refund.
24/7 Technical Support
If you have ever been forced to wait for hours to get an answer, you probably know how aggravating this can be, even more so when your website is on the line. This is the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our customer service technicians will be right here and they will reply to you in under one hour. And the best part is that their average response time is just twenty minutes!