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Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to click the Help button, which is visible on each page. A context menu will show up. It comprises in-depth information about all the operations that you can perform on that particular page. Each context menu opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a vast variety of how-to video clips demonstrating how to work with our Control Panel. They're intended for those of you who want to see how things are getting done instead of just reading articles. Thus, everyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the solution you searching for, have a glimpse at our comprehensive Frequently Asked Questions database, which contains questions asked by actual people and offers practical solutions. We regulary "revamp" our Frequently Asked Questions database with new questions & answers in order to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the answer you need in the FAQ section either, you can get in touch with our excellent team of client support engineers available 24-7 and ready to help you with any query. Each support ticket you submit will be replied to in less than 60 minutes (the average response time is about 20 minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 238212

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com